Contact information
We’re here to help.
If you have questions about your order, customization options, sizing, or product care, our team is happy to assist you.
Customer Support
Email: hello@daniellaro.com
We respond to all inquiries within 1–2 business days.
For faster service, please include your order number when reaching out.
Business Information
Business Name: Daniella Ro, LLC
Website: https://daniellaro.com
Operating Location: United States
Business Hours
Monday – Friday: 9:00 AM – 5:00 PM (MST)
Saturday – Sunday: Closed
Please note that response times may vary during holidays or high-volume launch periods.
Order & Custom Jewelry Inquiries
For custom orders, engagement rings, bespoke jewelry requests, or resizing questions, please contact us via email with the following details:
-
Your order number (if applicable)
-
Jewelry style name
-
Requested size or customization
-
Any reference photos or notes
This allows our design team to assist you more efficiently.
Returns & Policy Questions
For questions regarding returns, repairs, or store credit, please reference our Return & Refund Policy and contact:
Shipping & Delivery Support
If you need help tracking your shipment or updating delivery information, please include your order number in your email inquiry.